SHIPPING & RETURNS

Shipping

We can ship to any safe sea port or airport in the world. Note that there are restrictions on some products, and some products may not be shipped to all international destinations.

When you place an order, our export team will calculate the shipping cost based on your item weight, size, and order quantity. Depending on the availability of the goods, we will normally ship out the goods within 21-35 business days.

For International order, we ship all international products through Sea Cargo/Container

The estimated delivery days for all our supported destinations are shown in the below table. For destinations not shown below, please e-mail us at contact@cornwallint.com for a quote.

Destinations 目的地

Hong Kong 香港

China 中國

South East Asia 東南亞

Europe 歐洲

USA & Canada 美國和加拿大

Other Countries 其他國家

Delivery Days (business days) 運貨期 (工作天)

3 - 7

10 - 14

21-35

14-25

21-35

sales@cornwallint.com

Please also note that the shipping rates for many items we sell are weight-based. The estimated packed weight of any such item can be found on its product detail page.

Finally, kindly ensure that all of your shipping details (i.e., full address, telephone number, e- mail) are entered correctly during the checkout process. Please be aware that we will not be responsible for any loss parcel caused by any incorrect shipping details.

Returns Policy

Please note that we do not accept returns or exchanges of sold products. If you are dissatisfied with your order for any reason, please e-mail us at info@cornwallint.com as we are always happy to help.

Import Duties

Some international destinations may require import duties. Buyers are responsible for the import duties. Import Duties vary from product to product, and its destinations. When ordering from cornwallint.com buyers are responsible for assuring the product can be lawfully imported to the destination country. The recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped outside of Hong Kong may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes,

customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient; Cornwall International HK Ltd’s has no control over these charges, nor can CIHK predict what they may be.

Customs policies vary widely from country to country; buyers should contact their local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

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